Stamicarbon offers the following services: Consultancy, Maintenance and Training
Special knowledge about simulation.
When a problem comes out it can affect to the quality of your practice or training. Stamicarbon wants to ensure a good learning experience, therefore a solution will be offered as soon as possible.
Once the problem appears some information will be needed to identify its origin and find the more client friendly solution. Stamicarbon counts with many experience professionals that will be able to handle any problem in order to fix it efficiently.
Further assistance, like guidance about how to build the scripts or how to drive the teaching sessions. If you need help to optimize the use of the software or you want tips about to improve the learning experience.
Stamicarbon, as software developer and owner of its own software, is continuously improving the Protomation Suite. Adding new features to keep it updated with the newest DCS systems, and also exclusive features to make better the final users experience. Moreover, newer software versions always support the latest OS version and make remote support easier. And last but not least, continuous security improvement!
It’s common that after using the application for some time customers realize that additional equipment, graphic elements, control loops or extra functionality might be helpful. The application maintenance covers these changes or additional changes requested for the client. The maintenance contract can also include on-site training, remote desktop sessions, etc. Many different formulas can be applied to suit all your needs.
Our goal is not only to deliver high-fidelity simulators but also to provide the customers with a new highly-efficient training experience. Using our vast knowledge in simulation and control of production processes, we can support our clients to train their operators using state-of-the-art techniques like e-learning and LMS systems.